Updated 23 Oct 2026
Exchange & returns
Free size exchange — 7 days
Wrong size? Message 01797-506292 within 7 days. Our rider brings the new size and collects the old pair in one trip — free inside Dhaka.
Returns
Unworn shoes in the original box can be returned within 7 days for a full refund. A ৳130 pickup fee applies outside Dhaka.
Defective pair
Sole or stitching issue? We replace it free under our 6-month warranty — just send a photo on WhatsApp.
Refund timeline
bKash/Nagad within 3 working days after pickup; cards within 7–10 working days.
